Terms of Use

By visiting the Nak Armstrong website (“Site”), www.nakarmstrong.com (“Nak Armstrong”), provided and managed by Nak Armstrong, through its offices in the United States you are accepting and consenting to be bound by the Terms of Use provided herein, as well as the Privacy Policy.

IF YOU DO NOT AGREE WITH THESE TERMS OF USE, OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THIS SITE. We reserve the right, in our discretion, to update or modify the Terms of Use at any time by posting such new terms on the Site. Such changes shall be effective immediately upon posting with the date of the most recent revisions appearing at the bottom of this page, so check back often. We encourage you to review these Terms of Use whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.

Copyright and Trademark

All contents are protected by U.S. and international copyright, © 2015 Nak Armstrong. All rights reserved. Nak Armstrong reserves all of its rights with regard to those marks and any other Nak Armstrong trademarks or service marks appearing herein. This site may also contain trade names and trademarks of other companies that are the property of their respective owners.

Disclaimer and Limitation of Liability

We make every attempt to avoid technical or factual inaccuracies, but we are human. We reserve the right to make corrections and changes to the Site without notice.

Nak Armstrong has attempted to accurately depict the colors of the products offered through this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color will be accurate.

Please note, variances in color are to be expected in natural gemstones.

Your use and browsing of, and any reliance by you upon this Site is at your own risk and you assume responsibility associated with the Site, provided “AS IS.” Nak Armstrong disclaims all warranties, conditions, representations and endorsements of any kind, either expressed or implied, with regard to the information accessed including all content and material, functions and services provided on the Site, provided without warranty of any kind, including the warranties concerning availability, accuracy, completeness, usefulness of content and information, uninterrupted access, and any warranty of title, non-infringement, merchantability or fitness for a particular purpose.

Nak Armstrong does not warrant that the Site, content, materials or services will be timely, secure, uninterrupted or error free, or that defects will be corrected. If you are dissatisfied with the Site, your sole remedy is to discontinue using the Site. Any material downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk, and you are solely responsible for any damage that may result.

In no event shall Nak Armstrong its affiliates or any other respective directors, officers, employees, agents, or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or cause of action arising from or in any way related to the use of, or the inability to use, or the performance of the Site or the Content and materials or functionality on or accessed through the Site including, loss of revenue, or anticipated profits or lost business, data or sales or any other type of damage, tangible or intangible in nature. Some jurisdictions do not allow this limitation or exclusion so this may not apply to you.

If you find a discrepancy, please Contact Us.

Miscellaneous

These Terms of Use and Nak Armstrong’s Privacy Policy set forth the entire agreement between the parties relating to the use of the Site. If any provision of this Agreement is held to be unlawful, void or for any reason unenforceable, then such provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. You agree that this Agreement and all incorporated agreements may be automatically assigned by Nak Armstrong in its sole discretion, to a third party in the event of a merger or acquisition.

For more information on our policies, email us at info@nakarmstrong.com.

Security

From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law.

Repair Policy

While each design is expertly constructed, from time to time, it may be necessary have a repair performed on your jewelry.

All requests for repairs must be submitted to Nak Armstrong in writing by the retailer. Please visit our Stockists page or email info@nakarmstrong.com for assistance in contacting your Nak Armstrong retailer.

Unless deemed a manufacturing defect, repairs incur charges based on the necessary materials and labor costs. A repair fee and delivery estimate will be provided either prior to or upon receipt of your item, depending on the nature of the repair. Please note that we are not responsible for your item until it is in our possession.

Care

Caring for your jewelry starts with proper wear. That means knowing when to put your jewelry on – and when to take it off.

Put jewelry on after applying cosmetics, hairspray, and lotions, as they contain chemicals that can often damage jewelry. Be mindful in handling gemstones since skin oil can build up over time and dull their appearance.

Remove your jewelry if you're going to do any manual labor, including housework. Gems, even diamonds, can chip or crack if they're knocked against a hard surface.

Jewelry should be removed before diving into a chlorinated swimming pool, or before using household cleaners. Many of these cleaners contain ammonia, and are only safe for diamonds and the more durable colored gems.

Light and heat may also affect a colored gemstone’s durability and color. Just as the sun’s harmful rays can damage our skin, over time and in excess, it can also fade and weaken some gemstones, remove the natural moisture some gems need to keep their beauty. Excessive heat and sudden temperature changes may also fracture the gem.

Jewelry isn't only vulnerable while it's being worn, but it can also suffer damage if it isn't stored properly.

Pieces of jewelry become scratched when they come into contact with one another. We recommend you to store them individually in the packaging given at the time of purchase.

When traveling with jewelry, protect the pieces from scratches or other impact damage by padding the jewelry.

Clean

GIA recommends cleaning most colored gems with warm water, mild soap (no detergents), and a soft brush. A pulsed-water dental cleaning appliance and a soft, lint-free cloth can also be used.